3CX provides a great telephony and unified communication platform for most business needs and has the flexibility to be hosted on premise or in the cloud. We will work with you to design the solution for your business needs including the provision of physical desk handsets or soft phones and apps. The platform can be delivered to a single office, multiple offices and/or staff working from home. 3CX can also be integrated with Microsoft Teams, giving you the best of both worlds.
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3CX offers a compelling unified communication platform encompassing voice calls, video calls and conferences, instant messaging and integration with your web site for live chat. This powerful set of features means it can address the needs of most modern businesses.
3CX provides a range of modular and transparent pricing models depending on the best suited deployment for your needs. Pricing varies based on the number of extensions as well as the number of simultaneous calls you need to support.
3CX supports various integrations which can include your CRM platform so that caller IDs are shown and the ability to update customer activity records. It can also be integrated with your website to provide live chat functionality for visitors.
Complete with support for ringing multiple users at once, prioritising calls to specific users, voicemail, option menus and pre-defined holidays, we can build call handling workflows to meet your exact needs.
By using multiple geographic (e.g. London, Manchester) and international (e.g. Ireland) numbers, the system can scale with your business and allow calls to be routed to your staff regardless of where they are based.
Whether you want to use desk handsets, headsets, softphones or a mobile phone app, 3CX supports all of these endpoints depending on the best fit for your business.
If you are already using Microsoft Teams, 3CX can integrate with this to provide advanced functionality. This gives you the best of both worlds and enables your staff to continue using Teams as a single pane-of-glass, whilst delivering enhanced management, configuration and call routing with 3CX at the backend.
With IT solutions tailored to each individual business’ needs we are able to support companies in almost any industry. From legal practices to construction companies, accountants to manufacturers, businesses locally and across the Southeast trust us with their IT.
It's great to have a partner in Bit Solutions who are forward thinking aiding us to become more agile.
Ashton Hunt Group Managing Director, Tees
Bit Solutions have suggested different systems to guide us to the next stage of growth.
Jonathan Hey Founder, Westbury Garden Rooms
On go live day everything was working right away. Bit Solutions have gone above and beyond.
Simon Moorhouse Director of Operations, Radleys
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