Our IT support plans keep your business IT running with proactive maintenance and troubleshooting as well as expert advice. We can support your laptops and PCs, on premise and cloud servers, network infrastructure, public cloud services such as Microsoft 365, unified communications and more. We provide a clear and transparent monthly subscription model which means you only pay for the support you need.
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We have various IT support plans to fit your business and its needs. The Gold plan provides the most comprehensive cover, closely followed by our mid-range Silver plan which includes the core elements and lastly our Bronze plan which gives entry level features with the flexibility to pay-as-you-use.
We will take care of patching your systems, dependant on your support plan, to ensure they are up-to-date, working efficiently and protected against known vulnerabilities.
Our monitoring systems will detect the warning signs of an issue, enabling us to respond quickly and before the problem escalates.
We provide a range of flexible support options which we can discuss with you to assess the most cost effective and appropriate for your business.
Our tools provide us with remote access to assist you when needed, and asset management of your equipment.
Our Endpoint Detection and Response service gives you the peace of mind that your devices are protected, and our team are alerted to any abnormal behaviour to allow them to investigate.
With IT solutions tailored to each individual business’ needs we are able to support companies in almost any industry. From legal practices to construction companies, accountants to manufacturers, businesses locally and across the Southeast trust us with their IT.
It's great to have a partner in Bit Solutions who are forward thinking aiding us to become more agile.
Ashton Hunt Group Managing Director, Tees
Bit Solutions have suggested different systems to guide us to the next stage of growth.
Jonathan Hey Founder, Westbury Garden Rooms
On go live day everything was working right away. Bit Solutions have gone above and beyond.
Simon Moorhouse Director of Operations, Radleys
Get the help you need. Whatever your IT query we have a team of experts ready to assist.
